Subject: Ticket Assigned - Conversation with sehrish
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Nov 2022 23:07:18 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sehrish sehrish                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sehrish Bot:  Hi sehrish, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0523084712            02:51 AM, 27th Nov                     sehrish                    0523084711           02:52 AM, 27th Nov                   Mohammed                    Hi Sehrish, thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:52 AM, 27th Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           02:53 AM, 27th Nov                     sehrish                    I want to refund something           02:53 AM, 27th Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           02:54 AM, 27th Nov                     sehrish                    I bought today in store           02:54 AM, 27th Nov                     sehrish                    Trn number 100260641400003           02:55 AM, 27th Nov                     sehrish                    ??           02:55 AM, 27th Nov                     sehrish                    I bought but I won’t to return           02:56 AM, 27th Nov                     sehrish                    ????!           02:56 AM, 27th Nov                     sehrish                    Start Again           02:57 AM, 27th Nov                   Mohammed                   Do you purchase the item online or offline?           02:58 AM, 27th Nov                     sehrish                    In store           02:59 AM, 27th Nov                   Mohammed                   You can visit the store and return the item.           02:59 AM, 27th Nov                   Mohammed                   Is there anything else may I assist you?           02:59 AM, 27th Nov                     sehrish                    But I want to know can I return them as I boy today for someone but she don’t need them any longer they r with tags and all lingerie           03:00 AM, 27th Nov                   Mohammed                   Yes you can return the item if the item part of returnable item           03:02 AM, 27th Nov                   Mohammed                   Is there anything else may I assist you?           03:04 AM, 27th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:06 AM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5354163