Subject: Note Added - [#5295519] Missing items
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Nov 2022 07:50:48 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5295519    Subject:  Missing items   Requester: مروه    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">Shipment delivered as per below.</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:black"></span></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" style="background:gray;border:outset #CCCCCC 1.0pt">
<tbody>
<tr>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Entity</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Status</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Cond</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Prob Code</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Pcs</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Comment 1</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Action Dt</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>DXB-Alquoz Branch</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'><a href="https://www.aramex.net/infoaxs/tracking_updates_details.asp?PINumberID=3" target="_blank" title="Shipment Delivered/Delivered" rel="noreferrer">SHDL</a></span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>DLVD</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>1</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>Marwa Yousef</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>11/22/22 1158</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>DXB-Alquoz Branch</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'><a href="https://www.aramex.net/infoaxs/tracking_updates_details.asp?PINumberID=3" target="_blank" title="Shipment Delivered/Delivered" rel="noreferrer">SHDL</a></span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>DLVD</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>1</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>Marwa Yousuf</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#E9E9DF;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>11/17/22 1210</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><span style="color:black"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thanks and Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
<div>
</div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:147px;width:415px;height:1px"><img width="277" height="1" style="width:2.8819in;height:.0069in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTM5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JkPZ3WQOqi2Tk58pZh7MhBdMxqoKoF2jPhiMFmuJQ0o" data-id="2044005649391"></span><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:303px;margin-top:188px;width:150px;height:80px"><img width="100" height="53" style="width:1.0416in;height:.5555in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTM5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.U4c3lgDYzriFT0IFJfjr15CkqyfygW3WqHKEXNFPa-g" data-id="2044005649393"></span><a href="https://www.aramex.com/" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Wg50aHBKbDLlFWhzvaiNEdf_30d6Qj3oOd2R4isa0GQ" data-id="2044005649394" alt="Shape

Description automatically generated with low confidence"></span></a><span style='font-size:8.0pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.facebook.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTM5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.z6v1AhB1OU3yT5iy8XUGXgGiazGYZ7ZcYDbKPnm8SfY" data-id="2044005649395" alt="Logo, icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://twitter.com/aramex" title="https://twitter.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTM5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bWiimBNu1jxjm1xez1NvQKd_7pcm5WbOoBQEyoPhhbo" data-id="2044005649396" alt="A bright light in the dark

Description automatically generated with low confidence"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.instagram.com/aramex" title="https://www.instagram.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTM5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fEc1vUEZb6mVKLtq9Dc9abjwCQgbjboZwifbhutr1HE" data-id="2044005649397" alt="Icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.youtube.com/aramextv" title="https://www.youtube.com/aramextv" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.s45ocf7tzcw6uaghJyQGqrAPFhlzohc1rMP_AsjtYMo" data-id="2044005649398" alt="A picture containing logo

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.linkedin.com/company/aramex" title="https://www.linkedin.com/company/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTM5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MS1lyaEe2CXC_b-uLqcXAuchhpt0t-5Mq39a3V8O1Us" data-id="2044005649399" alt="Icon

Description automatically generated"></span></a>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:194px;width:272px;height:44px"><img width="181" height="29" style="width:1.8888in;height:.3055in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY0OTQwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lcVqLTLEeJrfJ43aEtqWHck6o5m1a1zPYwdTWQDiexg" data-id="2044005649401" alt="Logo

Description automatically generated"></span><span style='font-size:14.0pt;font-family:"Arial",sans-serif'> 
   </span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, November 25, 2022 12:28 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Eman Helmy &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5295519] - Missing items</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:29.8pt">
<td width="1003" style="width:752.6pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:29.8pt">
<div style="margin:0in;margin-bottom:.0001pt">
<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
<br>
Kindly any update us on the below, thank you for your help!<br>
<br>
Regards,<br>
M.Murshed</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 19 Nov at 11:50 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
<br>
Problem Statement: Missing items</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Order Date : Nov 13, 2022<br>
Order ID: 9595337618<br>
Tracking ID: 48415432310</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">​<span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">​<span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need missing item</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Issue Description: Customer placed order for 12 items but as per the customer she has only received 1 items, Under the consignment details we can see that all 12 items has been shipped/Delivered from our side.<br>
<br>
Kindly check and d the needful.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5295519:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

</blockquote></div>