Subject: Ticket Assigned - Conversation with order tracking
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 01:20:30 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with order tracking order tracking                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  order tracking Bot:  Hi order tracking, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9402189456 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0581241431            05:06 AM, 24th Nov                   Mohammed                    Hi Dear, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           05:06 AM, 24th Nov                     order tracking                    Asalam o alikum           05:06 AM, 24th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:06 AM, 24th Nov                     order tracking                    9402189456           05:07 AM, 24th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:07 AM, 24th Nov                     order tracking                    This is my order number actually I want to cancel some items from this order           05:07 AM, 24th Nov                     order tracking                    I want order details           05:08 AM, 24th Nov                     order tracking                    And other than that after canceling some item I want to pay for it online           05:08 AM, 24th Nov                   Mohammed                   We are sorry the order 24-11-2022 under process it will be cancelled automatically after 14 days of changing the status to ready for pick up.           05:09 AM, 24th Nov                   Mohammed                   -+           05:09 AM, 24th Nov                     order tracking                    No it was for home delivery           05:09 AM, 24th Nov                   Mohammed                   We are sorry for last massage please ignore it           05:10 AM, 24th Nov                     order tracking                    Please can u share some link I want to redo my order once again after some changes           05:11 AM, 24th Nov                   Mohammed                   We are sorry the order 9402189456 under process.           05:11 AM, 24th Nov                     order tracking                    Can u share details of this order           05:11 AM, 24th Nov                   Mohammed                   After the order shipped you can inform the courier team to cancel the order.           05:11 AM, 24th Nov                   Mohammed                   164419382 - - 2Xtremz Floral Printed Midi A-line Skirt with Elasticised Waistband           05:11 AM, 24th Nov                   Mohammed                   164419381 - - 2Xtremz Floral Printed Midi A-line Skirt with Elasticised Waistband           05:12 AM, 24th Nov                   Mohammed                   164731331 - - Solid Peter Pan Collar Top with Button Accent and Long Sleeves           05:12 AM, 24th Nov                   Mohammed                   164731333 - - Solid Peter Pan Collar Top with Button Accent and Long Sleeves           05:12 AM, 24th Nov                   Mohammed                   Is there anything else may I assist you?           05:12 AM, 24th Nov                     order tracking                    Yes please can I pay for it online           05:13 AM, 24th Nov                   Mohammed                   Yes you can           05:16 AM, 24th Nov                   Mohammed                   Is there anything else may I assist you?           05:17 AM, 24th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:19 AM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5334504