Subject: New Reply Received - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 16:08:14 +0000 (UTC)

Hi Mohammed Murshed,  The customer has responded to the ticket.  need esc  Ticket comment <div class="ydp8e6e5dd3yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Guys it has been weeks don’t know what’s wrong with your courier team. I don’t care process the refund and I need compensation against this harassment </div>
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<div>On Wednesday, November 23, 2022 at 07:43:17 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Ayushstva,<br><br>Thank you for contacting us and we apologize for the inconvenience caused to you.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>Our team is working on your issue, and we will get back to you as soon as possible.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Please feel free to get in touch if you need further assistance.</div>
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<div style="margin-top:0px">Thank You,<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5281445