Subject: Ticket Assigned - Conversation with Rahul Rana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 23:20:03 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rahul Rana Rahul Rana                    Hi           03:03 AM, 22st Nov                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            03:03 AM, 22st Nov                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:03 AM, 22st Nov                     Rahul Rana                    1           03:03 AM, 22st Nov                   Babyshop UAE WhatsApp bot                    Hello Rahul Rana , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:03 AM, 22st Nov                     Rahul Rana                    3           03:03 AM, 22st Nov                   Babyshop UAE WhatsApp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            03:03 AM, 22st Nov                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:03 AM, 22st Nov                     Rahul Rana                    2           03:03 AM, 22st Nov                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:03 AM, 22st Nov                     Rahul Rana                    1           03:04 AM, 22st Nov                   Babyshop UAE WhatsApp bot                   Please enter your email address           03:04 AM, 22st Nov                     Rahul Rana                    [email-masked]           03:04 AM, 22st Nov                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           03:04 AM, 22st Nov                   Mohammed                    Hi Rahul, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           03:05 AM, 22st Nov                     Rahul Rana                    Hi, yesterday I bought few things from the store, need help regarding thay           03:05 AM, 22st Nov                     Rahul Rana                    That           03:05 AM, 22st Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           03:06 AM, 22st Nov                     Rahul Rana                    **********7920221121           03:06 AM, 22st Nov                   Mohammed                   May i know how i can help you?           03:07 AM, 22st Nov                     Rahul Rana                    Want to talk about this avent bottle, when i pick this from store it shows me the amount of 69 but here they charged me 105           03:08 AM, 22st Nov                   Mohammed                   Please share the full bill with screenshot of the amount detected from your account.           03:10 AM, 22st Nov                     Rahul Rana                             03:11 AM, 22st Nov                   Mohammed                   We would like to inform that our prices for some items may vary a bit throughout the day because we offer variety of promotions and offers on our website which may inflict the prices of these items.   We can never guarantee a sudden hike or downfall of an item's price. However, we always try to provide our products with maximum discount to our customers.           03:14 AM, 22st Nov                   Mohammed                   Is there anything else may I assist you?           03:16 AM, 22st Nov                     Rahul Rana                    But in the store it was showing less price           03:16 AM, 22st Nov                     Rahul Rana                    I’ll check with your store, thanks           03:17 AM, 22st Nov                   Mohammed                   The discount may sh wowing different in the bottle due to the price may not updated.           03:17 AM, 22st Nov                   Mohammed                   Is there anything else may I assist you?           03:17 AM, 22st Nov                     Rahul Rana                    Nope           03:18 AM, 22st Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:19 AM, 22st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5320017