Subject: New Reply Received - Conversation with ivy vanessa hassan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 17:55:42 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Conversation with ivy vanessa hassan  Ticket comment <div class="ydpac86658ayahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div>Hi!</div>
<div><br></div>
<div> I am so disappointed about what happened. The delivery man sent my parcel into Block B 202 instead of BLOCK A 202. I am waiting for my parcel for 3days and kept on contacting your help line to follow up and they kept on telling that it was already delivered without knowing that the courier sent it into the wrong location.</div>
<div><br></div>
        
        <div id="ydpac86658ayahoo_quoted_9612370405" class="ydpac86658ayahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, November 19, 2022 at 10:59:28 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="ydpac86658ayiv7303898598"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi ivy,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>With reference to order number 9400130953,we have checked and we would like to inform you that our courier team contacted on  and delivered the order on 16/11/2022.</div>
<div dir="ltr">
<br>We request you to please check with your security, family members and neighbors regarding your order.<br><br>Feel free to get in touch with us for further assistance.</div>
</div>
<div dir="ltr">
<div><br></div>
<div style="margin-top:0px">Thank You,<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>Support Team</div>
</div>
</div>

	

</div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5281278