Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 03:10:20 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>I haven't received it yet.</div>
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<div>On Sun, 20 Nov 2022 at 2:21 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5289627</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr"><div dir="ltr">Hi Anah,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that order cancelled.<br> <br>We would like to inform you that we have processed the refund of amount <span style="white-space:pre-wrap" dir="ltr">  </span>50 AED on 12/11/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5289627