Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 18:11:52 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi.<div dir="auto">     As u said that my order is ready at pickup point so i checked there but no order at pickup point.first u need to check and  confrm about my order. Very very  poor delivery service and no check on delivery process from splash. My order was same day delivery but now three days gone.but no one know where is my order.even customer support team also dont know any thing.</div>
<div dir="auto">And now i am canceling this order and want refund my money.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 18 Nov 2022, 9:06 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Waheed,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">With reference to order number 9400270151,we have checked and we would like to inform you that the order ready for collection at pick up point.</div>
<div><br></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5287656