Subject: Re: [#4976436] - wwd
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 10:48:47 +0000

Hi Mohammed Murshed,  We will Get Approval as per the Requirement. Once we will get approval we will Do the needful.      
                           
                            On
                            Sun, 13 Nov at  2:15 PM
                            ,  Homecentre <[email-masked]>  wrote:
                             
  Hi Mohammed Murshed,   The Item Delivered on-10-09-2022. But the Customer Complaint on 08-10-2022. so its almost around 1 month from the date of Delivery. so we cannot Proceed with any replacement as Demanded by the Customer.   

                            On
                            Mon, 31 Oct at  4:36 PM
                            ,  Homecentre <[email-masked]>  wrote:
                             
  Hi Mohammed Murshed,  We will send the Team after 6th Nov-2022  

                           
                            On
                            Wed, 26 Oct at  4:19 PM
                            ,  Homecentre <[email-masked]>  wrote:
                             
  Hi Mohammed Murshed,  Our Team tried to visit, but the Customer not answer.    

                           
                            On
                            Sat, 8 Oct at  2:20 PM
                            ,  Mohammed Murshed <[email-masked]>  wrote:
                             
 Dear Team, 
 
 The customer informed us regarding the WWD item he received, he claims that its color is not matched his previous order (8166163357), having the same item and also he found a tiny crack in the new sofa, he wants to replace the item. Please send the quality check team for him ASAP. 

 Order number: 8184766433 
 Item ID: 163815723 - - Jude 3-Seater Faux Leather Sofa 
   
 Best Regards,