Subject: New Reply Received - Voucher preparation
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 18:58:14 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Voucher preparation  Ticket comment <div>Dear Team,</div>
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<div>Please help me understand how can anyone avail a voucher when the whole site is on sale. Moreover, the validity is for one month and it keeps telling me that the voucher is invalid and cannot be redeemed. It’s supposed to be valid till tomorrow right? </div>
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<div>Sharing screenshots for urgent resolution. </div>
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<img alt="image1.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTAxOTQ0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MWAEdZF_MF5T0wYqFCK1wmwNB8h-AaAjCsDfcCz4G84" data-id="2044005019446"><img alt="image2.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTAxOTQ0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.853uT6OcK7E72tdTfT3EngoexxFOXOPNaxnmS5R8hSE" data-id="2044005019448"><img alt="image3.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTAxOTQ1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4m7q-xCHEqFJbBOgQu9Lzq3DZjOf1EMg6gGs4osESW0" data-id="2044005019450"><br>
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<div>Regards,</div>Caroline Ellis</div>
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<div>On 18-Oct-2022, at 5:04 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Caroline,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have processed the refund of amount 127.00 AED as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is 052-02P8-4CEG-CXPC-GY. *Terms and conditions apply<br><br>* Terms and conditions:<br>1. This voucher code is valid till ​17.11.2022 <br>2. Voucher is only valid on max website.<br>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration.<br> <br> Feel free to reach out to us if you need any further assistance.</div></div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4998264