Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 18:04:18 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi,

 I have purchased the attached bag but I received it not similar to the advertised in your website, it is missing the letter g.

Please I want to exchange it with same advertised one on your website, 
Or kindly I need to return it and request for the refund if the same advertised not available. 

Thanks and Regards 
Fatima. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5274459