Subject: Ticket Assigned - Conversation with Kim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 23:51:38 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kim Kim                    Hu           03:41 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:41 AM, 15th Nov                     Kim                    Hi           03:41 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:41 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:41 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:41 AM, 15th Nov                     Kim                    1           03:41 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello Kim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:41 AM, 15th Nov                     Kim                    1           03:42 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:42 AM, 15th Nov                     Kim                    9599733162           03:42 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:42 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:42 AM, 15th Nov                     Kim                    9595733162           03:43 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:43 AM, 15th Nov                     Kim                    2           03:43 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello Kim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:43 AM, 15th Nov                     Kim                    1           03:43 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:43 AM, 15th Nov                     Kim                    9595733162           03:43 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Your order status is  Verifying payment    We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.             03:43 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:43 AM, 15th Nov                     Kim                    3           03:43 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hi Kim , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:43 AM, 15th Nov                     Kim                    5           03:44 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:44 AM, 15th Nov                   Mohammed                    Hi Kim, thank you for contacting us. I'm Mohammed .I will be happy to help you.           03:44 AM, 15th Nov                   Mohammed                   Please contact us after 1 hour as the order under payment verification           03:45 AM, 15th Nov                   Mohammed                   Is there anything else may I assist you?           03:48 AM, 15th Nov                     Kim                    Thats it thank you I will wait for an hour           03:48 AM, 15th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:51 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5268594