Subject: Ticket Assigned - Conversation with genesis
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 23:45:51 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with genesis genesis                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  genesis Bot:  Hi genesis, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9595733149 Bot:    Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0524871663            03:38 AM, 15th Nov                   Mohammed                    Hi Genesis, thank you for contacting us. I'm Mohammed .I will be happy to help you.           03:39 AM, 15th Nov                     genesis                    Hi, I accidentally place my order twice, but I selected both to be paid with tabby. How can I cancel the other one?           03:40 AM, 15th Nov                     genesis                             03:41 AM, 15th Nov                   Mohammed                   Please allow me a moment to check this for you.           03:42 AM, 15th Nov                   Mohammed                   Please contact us after 1 hour as the order under payment verification           03:43 AM, 15th Nov                   Mohammed                   That is why we can no cancel it.           03:43 AM, 15th Nov                     genesis                    Noted thanks           03:45 AM, 15th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:45 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5268588