Subject: Ticket Assigned - Conversation with Fathima Yousaf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 22:35:48 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fathima Yousaf Fathima Yousaf                    Hi           02:18 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:18 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:18 AM, 15th Nov                     Fathima Yousaf                    1           02:18 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello Fathima Yousaf , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:18 AM, 15th Nov                     Fathima Yousaf                    2           02:18 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:18 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:18 AM, 15th Nov                     Fathima Yousaf                    3           02:19 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hi Fathima Yousaf , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:19 AM, 15th Nov                     Fathima Yousaf                    1           02:19 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:19 AM, 15th Nov                     Fathima Yousaf                    9595360673           02:20 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM269003458    You can also easily track your order from My Account > Order History.             02:20 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:20 AM, 15th Nov                     Fathima Yousaf                    3           02:21 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hi Fathima Yousaf , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:21 AM, 15th Nov                     Fathima Yousaf                    1           02:21 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:21 AM, 15th Nov                     Fathima Yousaf                    9594890854           02:22 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM418482562    You can also easily track your order from My Account > Order History.             02:22 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:22 AM, 15th Nov                     Fathima Yousaf                    2           02:22 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:22 AM, 15th Nov                     Fathima Yousaf                    1           02:22 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:22 AM, 15th Nov                     Fathima Yousaf                    [email-masked]           02:23 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:23 AM, 15th Nov                   Mohammed                    Hi Fathima, thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:27 AM, 15th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:30 AM, 15th Nov                   Mohammed                   Please note that your order ready for pick up in collection point           02:31 AM, 15th Nov                   Mohammed                   Is there anything else may I assist you?           02:31 AM, 15th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:35 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5268527