Subject: Ticket Assigned - Conversation with Ravi Daz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 19:32:56 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ravi Daz Ravi Daz                    Hi           11:11 PM, 10th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:11 PM, 10th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:11 PM, 10th Nov                     Ravi Daz                    1           11:11 PM, 10th Nov                   MAX UAE whatsapp bot                    Hello Ravi Daz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:11 PM, 10th Nov                     Ravi Daz                    2           11:11 PM, 10th Nov                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:11 PM, 10th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:11 PM, 10th Nov                     Ravi Daz                    2           11:11 PM, 10th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:11 PM, 10th Nov                     Ravi Daz                    1           11:11 PM, 10th Nov                   MAX UAE whatsapp bot                   Please enter your email address           11:11 PM, 10th Nov                     Ravi Daz                    [email-masked]           11:11 PM, 10th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:11 PM, 10th Nov                   Mohammed                    Hi Ravi, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:17 PM, 10th Nov                     Ravi Daz                    Can u plz check my recent orders           11:17 PM, 10th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:19 PM, 10th Nov                     Ravi Daz                    Ok           11:19 PM, 10th Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           11:20 PM, 10th Nov                     Ravi Daz                             11:21 PM, 10th Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           11:21 PM, 10th Nov                     Ravi Daz                    9594750827           11:22 PM, 10th Nov                   Mohammed                   With reference to order number 9594750827,we have checked and we would like to inform you that our courier team contacted on  and delivered the order on 10/11/2022.  We request you to please check with your security, family members and neighbors regarding your order.           11:24 PM, 10th Nov                     Ravi Daz                    I want to exchange some of my item           11:25 PM, 10th Nov                   Mohammed                   We are sorry we do not have exchange you can only return the items.           11:26 PM, 10th Nov                     Ravi Daz                    I don't want to exchange from store i want to get exchange from online only           11:26 PM, 10th Nov                   Mohammed                   We do not have exchange online and offline.           11:28 PM, 10th Nov                   Mohammed                   Is there anything else may I assist you?           11:30 PM, 10th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:32 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5243188