Subject: Ticket Assigned - Conversation with MARY
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 18:11:56 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with MARY MARY                    Hi good evening           09:39 PM, 10th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:39 PM, 10th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:39 PM, 10th Nov                     MARY                    FP111022003016           09:39 PM, 10th Nov                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           09:39 PM, 10th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:39 PM, 10th Nov                     MARY                    1           09:39 PM, 10th Nov                   Centrepoint UAE whatsapp bot                    Hello MARY , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:39 PM, 10th Nov                     MARY                    1           09:39 PM, 10th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:39 PM, 10th Nov                     MARY                    FP111022003016           09:39 PM, 10th Nov                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           09:39 PM, 10th Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            09:39 PM, 10th Nov                     MARY                    1           09:40 PM, 10th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:40 PM, 10th Nov                     MARY                    9594715235           09:40 PM, 10th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111022003016    You can also easily track your order from My Account > Order History.             09:40 PM, 10th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:40 PM, 10th Nov                     MARY                    2           09:41 PM, 10th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:41 PM, 10th Nov                     MARY                    1           09:41 PM, 10th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:41 PM, 10th Nov                     MARY                    [email-masked]           09:42 PM, 10th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:42 PM, 10th Nov                   Mohammed                    Hi Mary, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:58 PM, 10th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:00 PM, 10th Nov                   Mohammed                   With reference to order number 9594715235,we have checked and we would like to inform you that our courier team contacted on  and delivered the order on 10/11/2022.  We request you to please check with your security, family members and neighbors regarding your order.           10:06 PM, 10th Nov                   Mohammed                   Is there anything else may I assist you?           10:11 PM, 10th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:11 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5242889