Subject: Ticket Assigned - Conversation with umer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 18:07:40 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with umer umer                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  umer Bot:  Hi umer, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9594222606 Bot:   Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service Customer:  Start Again Bot:   Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi umer, what do you need help with? Customer:  ?Store Location Bot:   Looking for a Babyshop store near you? Just tap on the link below? and choose your city.   www.babyshopstores.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0505360055            09:25 PM, 10th Nov                     umer                    Ok           09:27 PM, 10th Nov                     umer                    Hello           09:41 PM, 10th Nov                   Mohammed                    Hi Umar\, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:58 PM, 10th Nov                   Mohammed                   Hi Umar, I'm not getting a response from you. Are we still connected?           10:02 PM, 10th Nov                   Mohammed                   Hi Umar, I have not received a response from you still, please confirm if we are still connected?           10:07 PM, 10th Nov                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:07 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5242866