Subject: Ticket Assigned - Conversation with shahana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 20:48:25 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shahana shahana                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  shahana Bot:  Hi shahana, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Customer:  I have purchased a product of shoe express through online and which store should I return Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi shahana, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97450128125            12:40 AM, 09th Nov                   Mohammed                    Hi Shehana, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:41 AM, 09th Nov                     shahana                    I have a doubt           12:41 AM, 09th Nov                     shahana                    Regarding the return           12:42 AM, 09th Nov                     shahana                    I have purchased a product of shoe express through online and which store should I return           12:43 AM, 09th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:45 AM, 09th Nov                   Mohammed                   You can return it in any store of Centrepoint           12:45 AM, 09th Nov                   Mohammed                   Is there anything else may I assist you?           12:45 AM, 09th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:47 AM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5231599