Subject: Ticket Assigned - Conversation with maryam Alhooti
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 20:14:13 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maryam Alhooti maryam Alhooti                    Hello           12:03 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:03 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:03 AM, 09th Nov                     maryam Alhooti                    English           12:03 AM, 09th Nov                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           12:03 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:03 AM, 09th Nov                     maryam Alhooti                    1           12:03 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    Hello Maryam Alhooti , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:04 AM, 09th Nov                     maryam Alhooti                    I want to cancel my order           12:04 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    Hi Maryam Alhooti , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:04 AM, 09th Nov                     maryam Alhooti                    1           12:04 AM, 09th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           12:04 AM, 09th Nov                     maryam Alhooti                    9594313674           12:05 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018073903    You can also easily track your order from My Account > Order History.             12:05 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:05 AM, 09th Nov                     maryam Alhooti                    Cancel this order           12:05 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:05 AM, 09th Nov                     maryam Alhooti                    2           12:05 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:05 AM, 09th Nov                     maryam Alhooti                    Please cancel this order           12:06 AM, 09th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:06 AM, 09th Nov                     maryam Alhooti                    1           12:06 AM, 09th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:06 AM, 09th Nov                     maryam Alhooti                    [email-masked]           12:06 AM, 09th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:06 AM, 09th Nov                     maryam Alhooti                    Thanks           12:06 AM, 09th Nov                   Mohammed                    Hi Maryam, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:06 AM, 09th Nov                     maryam Alhooti                    Hello ..           12:06 AM, 09th Nov                     maryam Alhooti                    I want to cancel my order           12:07 AM, 09th Nov                     maryam Alhooti                    ,?           12:08 AM, 09th Nov                   Mohammed                   Please confirm if you are contacting regarding the following order number:9594313674           12:08 AM, 09th Nov                     maryam Alhooti                    Cancel this item           12:09 AM, 09th Nov                   Mohammed                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           12:09 AM, 09th Nov                   Mohammed                   Is there anything else may I assist you?           12:09 AM, 09th Nov                     maryam Alhooti                    Yeah I don’t understand…           12:10 AM, 09th Nov                     maryam Alhooti                    Please help me to cancel it ..           12:10 AM, 09th Nov                     maryam Alhooti                    I don’t want this item …           12:12 AM, 09th Nov                   Mohammed                   We can not cancel the item as the order shipped.           12:12 AM, 09th Nov                   Mohammed                   we would request you to not accept the delivery of your order.Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           12:13 AM, 09th Nov                   Mohammed                   Is there anything else may I assist you?           12:13 AM, 09th Nov                     maryam Alhooti                    Ok thank you           12:13 AM, 09th Nov                     maryam Alhooti                    Thanks           12:13 AM, 09th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:13 AM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5231505