Subject: New Reply Received - Complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 05:09:21 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Complain  Ticket comment <div dir="auto"><span style="font-size:1rem;word-spacing:1px;border-color:rgb(0,0,0)">Re send </span></div>
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<span style="font-size:1rem;word-spacing:1px;border-color:rgb(0,0,0)">Dear, </span><div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(0,0,0)">Order number: 4693732788</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(0,0,0)">I just received my order from a minute ago </div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(0,0,0)">I was really disappointed because the items was in clan and smell bad</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(0,0,0)">And the under wear was also was unpack and I feel disgusting and I want to return <span style="font-size:1rem">The whole order </span>
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<div dir="auto" style="word-spacing:1px;border-color:rgb(0,0,0)"><span style="font-size:1rem">Thanks </span></div>
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<div dir="auto" style="word-spacing:1px;border-color:rgb(0,0,0)"><span style="font-size:1rem"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDMzNjg2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PMD1BAnrHotS06M-Qae5gNOrJki7ChhY6CnDyUjk128" data-id="2044004336867" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDMzNjg2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IsSAldPiA5KVSELX1UfhP0whtxR-jcXk8wHWHp7DiCk" data-id="2044004336868" style="max-width: 100%"></div>
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<div dir="auto" style="word-spacing:1px;border-color:rgb(0,0,0)"><span style="font-size:1rem"><br></span></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 8 Nov 2022 at 12:20 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5218833</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Mohammed Murshed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi A.Ahmed,<br><br> Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>With reference to order number 4693732788,As we can see return request creayed and item will be collected with in 3-5 working days.</div>
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<br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5218833