Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 05 Nov 2022 00:09:16 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:01 AM, 05th Nov                     User                    Hey           04:02 AM, 05th Nov                   Mohammed                    Hi , Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           04:02 AM, 05th Nov                     User                    Good morning           04:02 AM, 05th Nov                     User                    mohammad i wanna check something           04:02 AM, 05th Nov                     User                    i bought two pajamas on oct 12th from max cairo festival mall branch           04:03 AM, 05th Nov                     User                    Already used one and it was good           04:03 AM, 05th Nov                     User                    now i tried the other one and it has mistakes plus it’s so small to be S size           04:04 AM, 05th Nov                     User                    I need to exchange with another one same model           04:04 AM, 05th Nov                   Mohammed                   Id the item used?           04:05 AM, 05th Nov                   Mohammed                   Is*           04:05 AM, 05th Nov                     User                    no           04:05 AM, 05th Nov                     User                    i only took the ticket off just now           04:05 AM, 05th Nov                     User                    can I attach a picture!           04:06 AM, 05th Nov                     User                    I know it’s been time           04:06 AM, 05th Nov                     User                    but i didn’t expect to find this mistake on this as the other was fine when i used it           04:06 AM, 05th Nov                   Mohammed                   We are sorry to inform you that the item can no be return or exchange after 14 days from date of purchase the item.           04:06 AM, 05th Nov                   Mohammed                   As we do not have exchange fro max item.           04:07 AM, 05th Nov                   Mohammed                   Is there anything else may I assist you?           04:07 AM, 05th Nov                     User                    no that’s it           04:07 AM, 05th Nov                     User                    Thanks           04:07 AM, 05th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:08 AM, 05th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5210831