Subject: Note Added - [#5074871] escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 14:28:45 +0000

Hi ,    Rahul Tamang1 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5074871    Subject:  escalation   Requester: Aya Moussa    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Ankur,</div>
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<div class="MsoNormal">FYI,</div>
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<span style="font-size:10.5pt;font-family:-apple-system">Customer asking for <br>
Does it gets to converted to pramette/basinette ?</span><span style="font-size:10.5pt;font-family:-apple-system">-
<b>YES, CAN BE CONVERTED INTO A BASSINET</b></span><span style="font-size:10.5pt;font-family:-apple-system"><br>
And is the chair part can be removed &amp; replaced woth car seat?</span><span style="font-size:10.5pt;font-family:-apple-system">-
<b>YES, CAN BE REPLACED</b></span><span style="font-size:10.5pt;font-family:-apple-system"><br>
Is  toddler chair is removed and replaced with the car seat?</span><span style="font-size:10.5pt;font-family:-apple-system">-
<b>YES, CAN BE REPLACED</b></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">Rahul</span><span style="font-size:10.5pt;font-family:-apple-system"><br>
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<div>From: Ankkur Gupta &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, November 3, 2022 6:25 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Rahul Tamang1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5074871] - escalation</div>
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<div class="MsoNormal">++<a id="OWAAM1FF91ACFBEFC4E8797F8A0207DCD7A08" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rahul Tamang1</span></a>,</div>
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<div class="MsoNormal">Hi Rahul,</div>
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<div class="MsoNormal">Kindly assist on below query.</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 3 November 2022 6:24 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5074871] - escalation</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Item name:Graco Modes Black Travel System with 2-in-1 Stroller and Car Seat Carrier (Upto 3 years)<br>
Item link: <a href="https://www.babyshopstores.com/ae/en/p/163077594" rel="noreferrer">https://www.babyshopstores.com/ae/en/p/163077594</a><br>
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Customer asking for <br>
Does it gets to converted to pramette/basinette ?<br>
And is the chair part can be removed &amp; replaced woth car seat?<br>
Is  toddler chair is removed and replaced with the car seat?<br>
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Kindly  assist us looping the concern team.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Huma Sayed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5074871:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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