Subject: Ticket Assigned - Conversation with .
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Nov 2022 19:54:23 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with . .                    2           11:36 PM, 02nd Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:36 PM, 02nd Nov                   Centrepoint UAE whatsapp bot                    Hello . , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:36 PM, 02nd Nov                     .                    1           11:36 PM, 02nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:36 PM, 02nd Nov                     .                    9592447047           11:37 PM, 02nd Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP102922002084    You can also easily track your order from My Account > Order History.             11:37 PM, 02nd Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:37 PM, 02nd Nov                     .                    2           11:38 PM, 02nd Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:38 PM, 02nd Nov                     .                    1           11:38 PM, 02nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:38 PM, 02nd Nov                     .                    [email-masked]           11:38 PM, 02nd Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:38 PM, 02nd Nov                   Mohammed                    Hi , thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:43 PM, 02nd Nov                     .                    When I will receive my products ???           11:44 PM, 02nd Nov                   Mohammed                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 971507548796  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           11:46 PM, 02nd Nov                   Mohammed                   Is there anything else may I assist you?           11:47 PM, 02nd Nov                     .                    Please deliver tomorrow           11:48 PM, 02nd Nov                   Mohammed                   Be sure we will do the needful           11:48 PM, 02nd Nov                   Mohammed                   Is there anything else may I assist you?           11:48 PM, 02nd Nov                     .                    Otherwise this will first and last time I will not buy online           11:49 PM, 02nd Nov                   Mohammed                   We will do the needful           11:52 PM, 02nd Nov                   Mohammed                   Is there anything else may I assist you?           11:52 PM, 02nd Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:53 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5090869