Subject: New Reply Received - Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 20:38:02 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Hi  Ticket comment <div><br></div>
<div dir="auto">Hi</div>
<div dir="auto"><br></div>
<div dir="auto">Can you send what you write in arabic please </div>
<div dir="auto">I don't understand English too much</div>
<div dir="auto">And tomorrow i will return the bag to shope</div>
<div dir="auto">And it is bad wrapping and the driver not give me all my money </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">في أربعاء، 2 نوفمبر، 2022 في 12:30 ص، كتب Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-right-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi ameera,<br><br>Thank you for shopping with us.<br> <br><strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Currently, you may exchange Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the collection/delivery date providing that the item is available in the store.<br></strong> <br>Wrong products delivered cannot be exchanged, however, a return and refund can be done.<br> <br>You can return online purchases through the below three channels:<br> <br>You can contact our customer support team on 800-775274 to book a return and to be notified of the refund amount based on our return policy.<br> <br>You can now drop off your Centrepoint and Lifestyle returns at any Centrepoint and Lifestyle stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide the order number to the store staff in the absence of an invoice.<br> <br>You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br> <br>Feel free to get in touch with us for further assistance.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Centrepoint </span>Support Team.</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5084082