Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 31 Oct 2022 17:25:38 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Product information  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
The brown coat is the one I ordered but I received the pink one (pictures attached).</div>
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Thank you. </div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Sara Haji</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
36568787</div>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Monday, 31 October 2022, 8:23 pm<br>
<strong>To:</strong> [email-masked] &lt;[email-masked]&gt;<br>
<strong>Subject:</strong> Re: [#5078238] - Product information<br>

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<div dir="ltr">Hi Sara,<br>
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 Thank you for reaching out us.<br>
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We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
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We request you to please specify your item which you have received a wrong item along with its price so we can further assist you.<br>
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We would also request you to provide us some snapshots of the wrong item you received.<br>
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We look forward to hearing from you.<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Max </span>Support
 Team.</div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044003746795'>Screenshot_20221031-162702_Max.jpg</a><br />2. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044003746796'>20221031_160817.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5078238