Subject: New Reply Received - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 30 Oct 2022 10:56:07 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div style="font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif">
<div>Hello dear<br>
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<div>Order delivered </div>
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<div style="color: rgb(33, 33, 33); font-size: 15px; font-family: Calibri, Arial, Helvetica, sans-serif; margin-top: 0px; margin-bottom: 0px; line-height: 24.75px"><b><span style="margin: 0px; padding: 0px; border: 1pt none windowtext; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12pt; line-height: 26.4px; font-family: Arial, sans-serif; vertical-align: baseline; color: inherit">Lubna Khaled</span></b></div>
<div style="color: rgb(33, 33, 33); font-size: 15px; font-family: Calibri, Arial, Helvetica, sans-serif; margin-top: 0px; margin-bottom: 0px; line-height: 15pt"><span style="margin: 0px; padding: 0px; border: 1pt none windowtext; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 9pt; line-height: 19.8px; font-family: Arial, sans-serif; vertical-align: baseline; color: inherit">Senior Account Manager </span></div>
<div style="color: rgb(33, 33, 33); font-size: 15px; font-family: Calibri, Arial, Helvetica, sans-serif; margin-top: 0px; margin-bottom: 0px; line-height: 15pt"><span style="margin: 0px; padding: 0px; border: 1pt none windowtext; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 9pt; line-height: 19.8px; font-family: Arial, sans-serif; vertical-align: baseline; color: inherit">Business Development | mylerz</span></div>
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<div>---- On  Sat, 29 Oct 2022 13:31:55 +0200<b> Lubna Khaled&lt;[email-masked]&gt; </b> wrote ---- <br>
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<div>Hello dear<br>
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<div>Order collected from your side on 27/10and is already dispatched </div>
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<div>Will be pushed for delivery <br>
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<div id="x_-240815225signature"><div style="font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif"><div>
<div class="x_-240815225desk_change_fg" style="color: rgb(33, 33, 33); font-size: 15px; font-family: Calibri, Arial, Helvetica, sans-serif; margin-top: 0px; margin-bottom: 0px; line-height: 24.75px"><b><span style="margin: 0px; padding: 0px; border: 1pt none windowtext; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12pt; line-height: 26.4px; font-family: Arial, sans-serif; vertical-align: baseline; color: inherit">Lubna Khaled</span></b></div>
<div class="x_-240815225desk_change_fg" style="color: rgb(33, 33, 33); font-size: 15px; font-family: Calibri, Arial, Helvetica, sans-serif; margin-top: 0px; margin-bottom: 0px; line-height: 15pt"><span style="margin: 0px; padding: 0px; border: 1pt none windowtext; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 9pt; line-height: 19.8px; font-family: Arial, sans-serif; vertical-align: baseline; color: inherit">Senior Account Manager </span></div>
<div class="x_-240815225desk_change_fg" style="color: rgb(33, 33, 33); font-size: 15px; font-family: Calibri, Arial, Helvetica, sans-serif; margin-top: 0px; margin-bottom: 0px; line-height: 15pt"><span style="margin: 0px; padding: 0px; border: 1pt none windowtext; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 9pt; line-height: 19.8px; font-family: Arial, sans-serif; vertical-align: baseline; color: inherit">Business Development | mylerz</span></div>
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<blockquote style="border-left: 1px solid rgb(191, 191, 191); padding-left: 6px; margin-left: 10px"> <div>---- On Sat, 29 Oct 2022 11:15:20 +0200 "Fatma Mansour" wrote ----<br>
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Adding</div>
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<div dir="auto">Thanks</div>
<div dir="auto">Fatma</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, October 28, 2022 5:01:22 PM<br>
<b>To:</b> Fatma Mansour &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked] &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5063967] - Conversation with User
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<div>Hi Team,</div>
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<div dir="ltr">Problem Statement: Late Delivery <br>
Order Date : Oct 25, 2022<br>
Order ID: 2109788179<br>
Tracking ID: 63772494523001<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 01/02/19 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</div>
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<div dir="ltr">Customer's contact number: 01114300144</div>
<div dir="ltr">Customer's address: Al-Rehab, group 126, building 19, apartment 13<br>
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Regards,<br>
Aya.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5063967