Subject: New Reply Received - My order no. 8192587401
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 17:24:08 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  My order no. 8192587401   Ticket comment <div dir="auto">Dear Max Support Team, <div>
<br><div>Thank you so much for your quick response. And I am glad that my order and payment has been successful. Thank you again</div>
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<div>Kind regards </div>
<div>Fatima Serajul Haque</div>
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<br>Sent from my Huawei phone</div>
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<div>From: Max &lt;[email-masked]&gt;<br>Date: Sat, 29 Oct 2022, 8:07 pm<br>To: [email-masked]<br>Subject: Re: [#5068885] - My order no. 8192587401<br>
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<div dir="ltr"><div dir="ltr">Hi Fatima SH,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:8192587401 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 8192587432.<br><br>The payment has been captured only once from your account which is for the new successfully placed order.<br><br>Once this order has been shipped out you will receive an email notification for the same containing the tracking details.<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br><br>Thank you for shopping with us and have a great day! Stay Safe!</div></div>
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<div style="margin-top:0px;margin-bottom:1rem" dir="ltr">Thank You,<br><span style="color:rgb( 0 , 0 , 0 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , 'noto sans' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb( 255 , 255 , 255 );float:none;display:inline !important">Max </span>Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">5068885:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5068885