Subject: Ticket Assigned - Conversation with vani bala
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 16:36:47 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vani bala vani bala                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi vani bala, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Actually I'm not able to track my order it says no tracking details details found Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9592254781 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP102822001547     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971588025688            08:22 PM, 29th Oct                   Aya                   Hello Vani, I am Aya, thank you for contacting us. how may I help you today.           08:23 PM, 29th Oct                   Aya                   We can see that you are contacting us regarding the order 9592254781           08:27 PM, 29th Oct                   Aya                   can you please specify your inquiry regarding the order ?           08:30 PM, 29th Oct                   Mohammed                   Hi Vani, I'm not getting a response from you. Are we still connected?           08:32 PM, 29th Oct                   Mohammed                   Hi Vani, I have not received a response from you still, please confirm if we are still connected?           08:34 PM, 29th Oct                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:36 PM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5069066