Subject: New Reply Received - Re: Welcome to Centrepoint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 08:05:36 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Welcome to Centrepoint  Ticket comment <div>hello,</div>
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<div>Everything was done I already got my order.</div>
<div>Thank you!&#128522;<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Wednesday, October 26, 2022, 5:19 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5041303</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Krizelle ,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception. <br><br>Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 971522377302.<br><br>We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. <br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px">Thank You,<div id="yiv3373570410yqtfd22863" class="yiv3373570410yqt6990886866">
<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>
</div>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5041303