Subject: New Reply Received - Feedback or suggestions
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 07:14:57 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <br>Hi again,<div><br></div>
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<div>I have been waiting till now; no action from your side and it seems you do not consider my complaint worthy of solution. This is unacceptable! I will not sit down and wait anymore, either you solve this complain of supply of rubbish mockery of no quality shorts delivered to me or i will elevate this issue with your management and with social media. Yes; to social media; we, poor victim customers who nobody wants to take notice of. What is happening is showing us that it is not only your products lacking quality but most of all, the company has no sense of customer service at all; neglecting and ignoring customer, especially in this case, i have a valid complaint and i know i have the right to demand solution as a customer</div>
<div>by the way; it posted review in your site; funny, someone deleted it? it is okay; i will not stop posting reviews!</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 25 Oct 2022, at 9:13 AM, Melanie Din &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi,</div>
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<div>Thanks for looking into this. Please see below photos of the items purchased.</div>
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<img alt="image.jpg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzMyNDU0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.J3Zg7dIdaUY8cjyf1MQ_6GeSdV5aYT4hmqbjPFgdOxs" data-id="2044003324540"><img alt="image.jpg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzMyNDU0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5eIGI2GBqqfJf-tozIrzdyeUCEwSsOWvQngRxSy2bPw" data-id="2044003324541"><br><br>Kind regards,<div>Melanie Din</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 25 Oct 2022, at 2:36 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Melanie Din,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>Please share with us the item screenshoot that show the problem.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5046936