Subject: Note Added - [#4869479] Fw: Thank you for collecting your order
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 15:22:15 +0000

Hi ,    Hckmgr.awqaf added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4869479    Subject:  Fw: Thank you for collecting your order   Requester: Charlott Beatris Saeed    Note Content:   <div class="WordSection1">
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">We have communicated with customer and she has collected her order</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'>Best Regards</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Cristianel</span></b><span style='font-size:9.0pt;font-family:"Times New Roman",serif'>,</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Times New Roman",serif'>Home Centre Kuwait</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Baskerville Old Face",serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Baskerville Old Face",serif'>M : +965 60305560</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Baskerville Old Face",serif'>E  :
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Homecentre &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, October 25, 2022 2:26 AM<br>
<b>To:</b> Mohamed Kassem &lt;[email-masked]&gt;; Hckmgr Awqaf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4869479] - Fw: Thank you for collecting your order</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Hi Team,<br>
<br>
Problem Statement: Need POC<br>
<br>
Order Date : Aug 17, 2022<br>
Order ID: 8182537368<br>
Store Code: HomeCentre21124<br>
<br>
Issue Description:  As per Hybris  the order Pickup complete  on 9/2/22 9:17 AM<br>
<br>
But customer claiming that she has not received the order,Kindly check and share with us the POC and customer ID.<br>
<br>
Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 28 Sep at 6:43 AM
<span class="separator">, Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Hi Team,<br>
<br>
Problem Statement: Need POC<br>
<br>
Order Date : Aug 17, 2022<br>
Order ID: 8182537368<br>
Store Code: HomeCentre21124<br>
<br>
Issue Description:  As per Hybris  the order Pickup complete  on 9/2/22 9:17 AM<br>
<br>
But customer claiming that she has not received the order,Kindly check and share with us the POC and customer ID.<br>
<br>
Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Badri</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 22 Sep at 6:38 PM
<span class="separator">, Mohamed Kassem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Team ,
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly call the customer to sort it out ,
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="599" style="width:449.4pt">
<tbody>
<tr style="height:125.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:125.0pt">
<div>
<div class="MsoNormal" style="line-height:105%">Best Regards,</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"> </div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="line-height:105%">Mohamed Kassem</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="line-height:105%">Senior Store Manager \ Al Rai - Kuwait</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"> </div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="line-height:105%">M +965 98001748</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="line-height:105%">
<span style="font-size:9.0pt;line-height:105%;color:black">E </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:#0563C1">[email-masked]</span></a>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="line-height:105%">
<a href="http://www.homecentre.com/" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:black">homecentre.com</span></a>
</div>
<div></div>
<div></div>
</div>
</td>
<td width="13" rowspan="2" style="width:9.9pt;padding:0in 0in 0in 0in;height:125.0pt">
<div>
<div class="MsoNormal" style="line-height:105%"><span style='font-family:"Times New Roman",serif;color:#323E4F'><img width="6" height="165" style="width:.0625in;height:1.7187in" id="_x0000_i1030" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDQzMTg3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qucUA_sRwY2CCXCwdHW72Iz0NyHozGp6CH3Yy3MsHcc" alt="line"></span></div>
<div></div>
<div></div>
</div>
</td>
<td width="258" rowspan="2" style="width:193.55pt;padding:0in 0in 0in 0in;height:125.0pt">
<div>
<div class="MsoNormal" style="line-height:105%;vertical-align:top"><a href="../../../Local/Microsoft/Windows/INetCache/Content.Outlook/UW3RPMYE/madhu.docx" rel="noreferrer"><span style="text-decoration:none"><img width="198" height="141" style="width:2.0625in;height:1.4687in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDQzMTg3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KTdLeKjjL-2_f05NtMwqYnFUARjSfY30JnK1aaW8o2s" alt="logo"></span></a></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr style="height:22.7pt">
<td width="114" style="width:85.5pt;padding:0in 0in 0in 0in;height:22.7pt">
<div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:9.0pt;line-height:105%;font-family:"Times New Roman",serif;color:black'>FOLLOW US ON</span>
</div>
<div></div>
<div></div>
</div>
</td>
<td width="214" style="width:160.45pt;padding:0in 0in 0in 0in;height:22.7pt">
<div>
<div class="MsoNormal" style="line-height:105%">
<a href="http://www.facebook.com/Homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDQzMTg3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ELRpSC0Kr1TseHP2wpBJjXpJoVeHzq2rbTBpBd0mzrA"></span></a><a href="http://www.twitter.com/askhomecentre" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDQzMTg3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JJ3xBX__0wkbHXIubi_U-OZewndRS1QvtMQKPlhq5wg"></span></a><a href="https://www.youtube.com/user/Homecentrestore" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDQzMTg3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.m9sOgt8OYTrZAOgiO-rLHXa1-NQfXF97NvhqltwQYZA"></span></a><a href="https://instagram.com/homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDQzMTg3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QZclKjaKipyaelTECRJAeWcNyYicKKVIU_cB9sSHAt8"></span></a>
</div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td width="114" style="width:85.5pt;padding:0in 0in 0in 0in"></td>
<td width="214" style="width:160.5pt;padding:0in 0in 0in 0in"></td>
<td width="13" style="width:9.75pt;padding:0in 0in 0in 0in"></td>
<td width="258" style="width:193.5pt;padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, September 21, 2022 10:29 AM<br>
<b>To:</b> Mohamed Kassem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4869479] - Fw: Thank you for collecting your order</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Hi Team,<br>
<br>
Problem Statement: Need POC<br>
<br>
Order Date : Aug 17, 2022<br>
Order ID: 8182537368</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Store Code: HomeCentre21124<br>
<br>
Issue Description:  As per Hybris  the order Pickup complete  on 9/2/22 9:17 AM</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'><br>
But customer claiming that she has not received the order,Kindly check and share with us the POC and customer ID.<br>
<br>
Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'>​Sohaib</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4869479:1125156</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
 which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any
 action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender
 nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
<div></div>
<div></div>
</blockquote>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4869479:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>