Subject: New Reply Received - 7391418922 ( one item damaged)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 10:10:50 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  7391418922 ( one item damaged)  Ticket comment <div>Dear Sir,<br><br>The Damaged items CenterPoint person collected,<br><br>Please send me the small size if its available,<br>I am expecting the exchange other than Refund<br><br>Regards<br>Muhammed Abdurahman<br>39713040<br><br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>On 25/10/2022, Centrepoint &lt;[email-masked]&gt; wrote:<br>&gt; Hi Muhammed,  ​  Thank you for reaching out to us and giving us the<br>&gt; opportunity to serve you.   ​We understand you were expecting the item to<br>&gt; arrive to you in perfect condition, and we feel very sorry that on this<br>&gt; instance we could not meet your expectations.     We are truly sorry to hear<br>&gt; that you have received the wrong items. We also assure you that a request<br>&gt; has been submitted to the concerned team not to repeat this experiment in<br>&gt; the future. however, we do not have an exchange option available online at<br>&gt; this time. where we would like to inform you that the return request created<br>&gt; and the item will be collected with in 3-5 working days.  Tracking<br>&gt; number:RP1025220001076<br>&gt; Link::<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=RP1025220001076" rel="noreferrer">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=RP1025220001076</a><br>&gt;  Feel free to get in touch with us for further assistance.     Thank You,<br>&gt; Centrepoint Support Team.<br>&gt;<br>&gt;<br>&gt;<br>&gt;<br>&gt;<br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5047107