Subject: Ticket Assigned - Conversation with mohammad irfan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 00:32:53 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad irfan mohammad irfan                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  mohammad irfan Bot:  Hi mohammad irfan, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97336618493            04:24 AM, 25th Oct                   Mohammed                    Hi Moha,mmed, thank you for contacting us. I'm Mohammed .I will be happy to help you.           04:25 AM, 25th Oct                     mohammad irfan                             04:25 AM, 25th Oct                     mohammad irfan                    Hi           04:25 AM, 25th Oct                     mohammad irfan                    Please check this is from last year I didn't get my money back           04:26 AM, 25th Oct                   Mohammed                   We would like to inform you that we have processed the refund of amount 1.99+5.49 BHD  on 08/04/2021 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:27 AM, 25th Oct                     mohammad irfan                    Many times I emailed and asked but no one help me           04:27 AM, 25th Oct                     mohammad irfan                    If I get it back very thankful for you           04:28 AM, 25th Oct                     mohammad irfan                             04:29 AM, 25th Oct                   Mohammed                   Please note that the refund proceeds from our side if you did not receive the amount we request you to raise dispute with your bank as the refund processed from our side.           04:29 AM, 25th Oct                     mohammad irfan                    Kindly check this one also           04:29 AM, 25th Oct                     mohammad irfan                    If inform from your side then I can ask to my bank           04:30 AM, 25th Oct                   Mohammed                   We would like to inform you that we have processed the refund of amount  BHD6.85  on 04/12/2021 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:31 AM, 25th Oct                   Mohammed                   Is there anything else may I assist you?           04:31 AM, 25th Oct                     mohammad irfan                    No thanks           04:31 AM, 25th Oct                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:32 AM, 25th Oct                     mohammad irfan                    You too           04:32 AM, 25th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5048025