Subject: New Reply Received - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 04:11:39 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Late delivery  Ticket comment <div dir="auto">Dear All, <div dir="auto"><br></div>
<div dir="auto">I already provided my second phone number as i am facing an issue with the other one you can reach me on +971501351312.</div>
<div dir="auto"><br></div>
<div dir="auto">As discussed in the messages that i ve already provided the same number to your colleague the day before yesterday and when i contacted you again regarding my order they asked for the phone number again as it was t updated.</div>
<div dir="auto"><br></div>
<div dir="auto">I would like to get an update on this as soon as possible if i will be receiving my order within this week otherwise i will cancel as the estimated times shown that it would ve been delivered since the 20th if October. </div>
<div dir="auto"><br></div>
<div dir="auto">Looking forward to hearing from you.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Have a great day,</div>
<div dir="auto"><br></div>
<div dir="auto">Kind regards,</div>
<div dir="auto">Mariam</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Oct 22, 2022, 21:21 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5032374</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mahmoud Emad Elsayed : </div>
<table style="margin-left:auto;margin-right:auto">  <tbody>
<tr>    <td>      <table style="margin:0px auto;background:#f4f8fa;overflow:auto;padding:0 15px;min-width:500px;margin:0px">          <tbody>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>.</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:26 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
<div></div>
<div>Hello, welcome to Centrepoint!&#128075; </div>
<div>مرحبًا بك في سنتربوينت</div>
<div></div>
</div>        <div style="color:#999999;font-size:11px;clear:right">10:26 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
<div></div>
<div>Hello Maro&#128420; , what can we help you with today?  &#128129;&#127995;</div>
<br><div>1. &#128230; Order Status</div>
<div>2. &#128257; Returns Process</div>
<div>3. &#128184; Refund Information</div>
<div>4. &#128205;Store Location</div>
<br><br><div>Type the option number to get started - for example, type 1 for &#128230; Order Status</div>
<br><div>
<br>لتغيير لغة المحادثة للعربية ، اكتب عربي</div>
<div></div>
</div>        <div style="color:#999999;font-size:11px;clear:right">10:26 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>1</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:27 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>Please enter your order number to continue.</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:27 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>9590991321</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:27 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>9590991321</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:28 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
<div></div>
<div>Hello, welcome to Centrepoint!&#128075; </div>
<div>مرحبًا بك في سنتربوينت</div>
<div></div>
</div>        <div style="color:#999999;font-size:11px;clear:right">10:28 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
<div></div>
<div>Hello Maro&#128420; , what can we help you with today?  &#128129;&#127995;</div>
<br><div>1. &#128230; Order Status</div>
<div>2. &#128257; Returns Process</div>
<div>3. &#128184; Refund Information</div>
<div>4. &#128205;Store Location</div>
<br><br><div>Type the option number to get started - for example, type 1 for &#128230; Order Status</div>
<br><div>
<br>لتغيير لغة المحادثة للعربية ، اكتب عربي</div>
<div></div>
</div>        <div style="color:#999999;font-size:11px;clear:right">10:28 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>1</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:28 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>Please enter your order number to continue.</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:29 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>9590991321</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:29 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
<div></div>
<div>Your order is <strong>on the way</strong>&#128666; </div>
<br><div>Track your order here: </div>
<div>
<a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=1000017831556" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=1000017831556</a> </div>
<br><div>You can also easily track your order from <strong>My Account &gt; Order History.</strong> </div>
<div></div>
</div>        <div style="color:#999999;font-size:11px;clear:right">10:29 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
<div></div>
<div>Before you go, let me know if I helped you with your query &#129303; </div>
<br><div>Type 1 for Yes</div>
<div>Type 2 for No</div>
<div>Type 3 to go back to the main menu &#128281; </div>
<div></div>
</div>        <div style="color:#999999;font-size:11px;clear:right">10:29 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>2</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:29 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
<div></div>
<div>Would you like to talk to one of our agents?&#128590; </div>
<br><div>Type 1 for Yes</div>
<div>Type 2 for No</div>
<div>Type 3 to go back to the main menu &#128281; </div>
<div></div>
</div>        <div style="color:#999999;font-size:11px;clear:right">10:29 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>1</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:29 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>Please enter your email address</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:29 PM, 21st Oct</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:29 PM, 21st Oct</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Centrepoint UAE whatsapp bot</div>        <img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/7d8a4f4bdc3bcdd5f519c4f4e096628810d242ab/bot-icon.png?version=1" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>Please wait, our agent will be with you shortly. Thanks</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:29 PM, 21st Oct</div>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>Hi Maro, thank you for contacting us. This's Mazen We would be happy to help you.</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:30 PM, 21st Oct</div>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>Hi , thank you for contacting us. This's Mazen We would be happy to help you.</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:30 PM, 21st Oct</div>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>We request you to please allow us some time to check your details and back to you, stay with us</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:30 PM, 21st Oct</div>
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<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>Hello</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:31 PM, 21st Oct</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>Sure</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:31 PM, 21st Oct</div>    </td>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>Is this contact number is correct  +971503707803?</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:31 PM, 21st Oct</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>I have 2</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:32 PM, 21st Oct</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>Hes</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:32 PM, 21st Oct</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>Yes</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:33 PM, 21st Oct</div>    </td>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>We sincerely apologize for any inconvenience caused you. This is not the experience we offer We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:33 PM, 21st Oct</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>Yes please</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:33 PM, 21st Oct</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>As i got the message that my order is out for delivery</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:34 PM, 21st Oct</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>And then says undelivered</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:34 PM, 21st Oct</div>    </td>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>We wil do our best to arrange the delivery ASAP and you will updated shortly</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:34 PM, 21st Oct</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>So if you don't mind ma i ask what's the issue with the order</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:34 PM, 21st Oct</div>    </td>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>We request you to please allow us some time to check your details and back to you, stay with us</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:36 PM, 21st Oct</div>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>We tried to deliver the order but we could not reach you 971503707803 ,Please provide us with alternative contact number.</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:37 PM, 21st Oct</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>U can use this one</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:37 PM, 21st Oct</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>+*******51312</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:37 PM, 21st Oct</div>    </td>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>We truly sorry, we will provide the courier with your number 971501351312</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:39 PM, 21st Oct</div>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>please that we will contact you through your email once we get any updates</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:39 PM, 21st Oct</div>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>Do you have any other inquiries that we can help with?</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:40 PM, 21st Oct</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Maro&#128420;</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px;float:left"><div>That's all thank u</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">10:41 PM, 21st Oct</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">mazen</div>        <img src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_e47d3cd319bfb2d10260512d8a9ed1fd2dbb6d7ea57a90b86bbff12932a87feb/img_iddh0bs1ai_127a7988a358e35dab6433eaa8b49f5ce0ef515df03d8bb3fde23129d3b65add.png" width="30px" height="30px" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px"><div>It was a pleasure to assist you. Thank you for shopping with us.<br><br>Have a wonderful day.</div></div>        <div style="color:#999999;font-size:11px;clear:right">10:41 PM, 21st Oct</div>
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<tr><td style="text-align:center"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/669785584219332" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer" target="_blank">Freshchat</a></span></td></tr>      </tbody>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5032374