Subject: New Reply Received - Re: Your refund is on its way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 21 Oct 2022 03:12:17 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">What u did with the driver ??? The driver was my problem. He is respectful and he did not tell the truth.</div>
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<div>On Thu, Oct 20, 2022, 10:20 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5016496</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5016496<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Mohammed Murshed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Hiba,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner tried to deliver the order but the delivery was not successfully. <br><br>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.<br> <br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Thank You,<br style="box-sizing:border-box"><span>Babyshop </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5016496