Subject: New Reply Received - Re:
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 19 Oct 2022 06:16:45 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re:   Ticket comment <div>Hello </div>
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<div>Already the robot was collected by you before two days <br><br><div dir="ltr">
<div style="text-align: left;direction: ltr">Best Regards</div>
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<div style="text-align: left;direction: ltr">Eyas </div>
<div style="text-align: left;direction: ltr">0559216164</div>
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<div>On 19 Oct 2022, at 4:22 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5006432</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Ehdaoud,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that the return request for order number 9590401374 created , the courier team will contact you with in 3-5 working days to collect the item.</div>
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<br>Thanks for your cooperation and understanding with us.</div>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Babyshop </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5006432