Subject: New Reply Received - Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Oct 2022 12:11:57 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Hello  Ticket comment <div id="yiv2858514534"><div>Do i have to email you everyday? Just send your courrier in my place..i asked your courrier to contact me in my watts up number 66700897..and please call a day before coming..anyway let your courrier come to take my item tomorrow and wedenesday between 2 to 10pm or on thursday from 7am to 2pm in my workplace adailiya kidney center adailiya block 4 sultan al kulaib street <br><br><div id="yiv2858514534ymail_android_signature"><a rel="noreferrer" id="yiv2858514534ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv2858514534yqt39317" class="yiv2858514534yqt1765112969"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div>On Sun, Oct 16, 2022 at 5:59, Jasmine Uminga</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv2858514534"></div>
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<div id="yiv2858514534yqt07738" class="yiv2858514534yqt1765112969"><div><div>Still no courrier came to take the item..i told you to please call a day before so they know what time is my duty to pick up the item in my address.so many times i told..why u cannot do it<br><br><div id="yiv2858514534ymail_android_signature"><a rel="noreferrer" id="yiv2858514534ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv2858514534yqt70595" class="yiv2858514534yqt1529064591"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Sat, Oct 15, 2022 at 12:20, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv2858514534"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4908045</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4908045<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Md Bahashwan : </div>
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<div dir="ltr">Hi Jasmine,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience however, please note the courier partner may take up to 2 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (96566700897). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div dir="ltr" style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4908045