Subject: Note Added - [#4954842] Conversation with Ekta Nagar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Oct 2022 07:31:28 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4954842    Subject:  Conversation with Ekta Nagar   Requester: Ektanagar6    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM1222C82A2E8E48799D30450947D4E414" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This item is correctly listed on site.
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This is the mistake from WH end. Please ask WH team to replace this with correct item on priority.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Ankkur Gupta
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<b>Sent:</b> Monday, 17 October 2022 9:59 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Varsha Govindan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Chaitali Gala &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4954842] - Conversation with Ekta Nagar</span>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM5314F7CAFA4848108E80A239011B4845" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please take the return &amp; issue the refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMEBC7BF5ADC1D40B48D5BE628F42BB092" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Varsha Govindan</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Can you please update whether this item is listed correctly or not? Customer ordered for swing but received highchair.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, 16 October 2022 7:27 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4954842] - Conversation with Ekta Nagar</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Please advise if any update on the below.<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 4 Oct at 10:21 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem statement: Need return approval<br>
Order id: 9588674134<br>
Order date: Oct 2, 2022<br>
Tracking id: FP100322000642<br>
Item id: 162079114 - - Joie Serina 2-in-1 Baby Swing <br>
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Issue description: The customer wants to return the item (Joie Serina 2-in-1 Baby Swing), as the customer received a different item, so please check and advise.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer's name: Ekta Nagar</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer's contact number: +971561174646<br>
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Thanks for your help!<br>
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Regards,<br>
Aya.</span></div>
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