Subject: Ticket Assigned - Conversation with VG
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Oct 2022 23:44:03 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with VG VG                    Hi           03:28 AM, 16th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:28 AM, 16th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:28 AM, 16th Oct                     VG                    1           03:28 AM, 16th Oct                   Centrepoint UAE whatsapp bot                    Hello VG , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:28 AM, 16th Oct                     VG                    2           03:28 AM, 16th Oct                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:28 AM, 16th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:28 AM, 16th Oct                     VG                    2           03:30 AM, 16th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:30 AM, 16th Oct                     VG                    1           03:30 AM, 16th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:30 AM, 16th Oct                     VG                    [email-masked]           03:30 AM, 16th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:30 AM, 16th Oct                     VG                    Ok           03:30 AM, 16th Oct                   Mohammed                    Hi , Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           03:32 AM, 16th Oct                     VG                    I odar 2 shirt           03:32 AM, 16th Oct                     VG                    1 shirt is good and 1 shirt size not good           03:33 AM, 16th Oct                     VG                    So i return           03:33 AM, 16th Oct                     VG                    But there odar history not showing my odar           03:33 AM, 16th Oct                     VG                    Why           03:33 AM, 16th Oct                   Mohammed                   Could you please share your order number so that I can assist you further?           03:34 AM, 16th Oct                     VG                    9590013970           03:34 AM, 16th Oct                   Mohammed                   which item do you want to return           03:36 AM, 16th Oct                   Mohammed                   162981346 - - Batman Print T-shirt with Short Sleeves and Hood           03:36 AM, 16th Oct                   Mohammed                   or           03:36 AM, 16th Oct                   Mohammed                   164181438 - - Lee Cooper Printed Shirt with Short Sleeves           03:36 AM, 16th Oct                     VG                    This one           03:37 AM, 16th Oct                     VG                    162981346 Batman t-shirt           03:38 AM, 16th Oct                   Mohammed                   Return request created.           03:40 AM, 16th Oct                   Mohammed                   Is there anything else may I assist you?           03:40 AM, 16th Oct                     VG                    Thanks           03:40 AM, 16th Oct                   Mohammed                   we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.  Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.           03:41 AM, 16th Oct                   Mohammed                   Is there anything else may I assist you?           03:41 AM, 16th Oct                     VG                    Ok thanks           03:42 AM, 16th Oct                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:43 AM, 16th Oct                     VG                    How they give money back to me           03:43 AM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5007931