Subject: Note Added - [#4954793] Conversation with OM.Hanon
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Oct 2022 14:31:47 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4954793    Subject:  Conversation with OM.Hanon   Requester: Lulahamid    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM3ED6C0B694F94CD4AAB8898A204D079A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please issue the GV of same amount to customer. Unfortunately, this item is OOS on site.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b><span lang="EN-US"></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Saturday, 8 October 2022 12:34 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4954793] - Conversation with OM.Hanon</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Is there any update?</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem statement: Need return approval<br>
Order id: 9583605755<br>
Order date: Aug 25, 2022<br>
Tracking id: FP082622000219<br>
Item id: 164324855 - Juniors - Juniors Mermaid Print Trolley Backpack with Lunch Bag and Pencil Pouch - 16 inches<br>
<br>
Issue description: The customer wants to return the item (Juniors Mermaid Print Trolley Backpack with Lunch Bag and Pencil Pouch - 16 inches) because the item has been damaged after a while of using it, and as per the site the item have warranty for 1 year,
 so please check and advise if the returning\exchanging is possible or not.<br>
<br>
Customer's name: Roaa Hamed<br>
Customer's contact number: +971502884050<br>
<br>
Thanks for your help!<br>
<br>
Regards,<br>
Aya.</span></div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4954793:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>