Subject: Note Added - [#4911146] need esc
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 14 Oct 2022 11:47:07 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4911146    Subject:  need esc   Requester: hello    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">++<a id="OWAAM7494EA39A7DB4CD59B16703D0BFAACE8" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Deepak Kumar Shah</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Can we help customer with the assembly of swing. Customer is facing some issues with assembly.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMA17EB43B27844821A9D2090CF982FD5B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please share customer details. Team with connect with customer.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 30 September 2022 12:35 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4911146] - need esc</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team<br>
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Problem Statement: Assembly requested <br>
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Order Date : Sep 23, 2022<br>
Order ID: 9587421236<br>
Item ID: 162772627 - Joie - Joie Sansa 2-in-1 Swing<br>
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Issue Description: The customer contacted us and request assembly of the item and she mentioned that its not mentioned in the website that no assembly provided and if she knows that she wouldn't ordered please check and advise if the assembly can be done to
 the customer <br>
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Regards,<br>
CS Team Sohaib Ahmed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 24 Sep at 2:13 PM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Assembly requested </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Sep 23, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 9587421236</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Item ID: 162772627 - Joie - Joie Sansa 2-in-1 Swing</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The customer contacted us and request assembly of the item and she mentioned that its not mentioned in the website that no assembly provided and if she knows that
 she wouldn't ordered please check and advise if the assembly can be done to the customer </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CS Team Sohaib Ahmed</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4911146:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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