Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 23:29:59 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I already ordered but the points doesn’t go to my shukran card Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4689804604 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097450368811            03:16 AM, 11th Oct                     hello                    I already ordered but the points doesn’t go to my shukran card!           03:17 AM, 11th Oct                   Mohammed                    Hi , Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           03:17 AM, 11th Oct                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:17 AM, 11th Oct                     hello                    Hello           03:17 AM, 11th Oct                     hello                    Sure           03:18 AM, 11th Oct                   Mohammed                   Please note that  your order will deliver on  13-10-2022           03:18 AM, 11th Oct                     hello                    I already ordered but the points doesn’t go to my shukran card           03:18 AM, 11th Oct                     hello                    This is the problem           03:19 AM, 11th Oct                     hello                    ?           03:20 AM, 11th Oct                   Mohammed                   Please provide us with more details about your inquiry so we can further assist you.           03:21 AM, 11th Oct                     hello                    I just ordered and the points of shukran does not goes to my card what’s the problem           03:22 AM, 11th Oct                     hello                    My order number is 4689804604           03:23 AM, 11th Oct                   Mohammed                   Do you mean you did not receive shukran point?           03:25 AM, 11th Oct                     hello                    Yes           03:26 AM, 11th Oct                   Mohammed                   Shukran point will be added after 14 days from the date of receiving the order.           03:27 AM, 11th Oct                   Mohammed                   Is there anything else may I assist you?           03:27 AM, 11th Oct                     hello                    Right           03:28 AM, 11th Oct                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:29 AM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4988389