Subject: New Reply Received - Conversation with .
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 07:25:52 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Conversation with .  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/UpJKajAupvv8Qej29IosyA~~/AALN9wA~/RgRlJPx8PVcDc3BjQgpjPPzIQ2NsJuucUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
<div>Dear Team, </div>

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<div>The order is set to be returned due to aging and the customer living in a remote area that is covered on the 2nd Friday of each month.<br>
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<div>Best regards, </div>

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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/10/2022 3:57 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#4929537] - Conversation with .</div>

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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Kindly contact the customer on the following phone number (971507888363) to arrange an urgent delivery.<br>
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Regards,<br>
M.Murshed</div>
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<blockquote class="freshdesk_quote">On Mon, 3 Oct at 5:44 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Hi Team,</span></div>

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<div dir="ltr"><span class="separator">is there any update?</span></div>

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<div><span class="separator">Problem Statement: Late Delivery</span></div>

<div><span class="separator">Order Date : Sep 22, 2022</span></div>

<div><span class="separator">Order ID: 9587267377</span></div>

<div><span class="separator">Tracking ID: SD008105434</span></div>

<div><span class="separator">Exp Del Date25-09-2022</span></div>

<div><span class="separator">Assistance Required: Need Urgent Delivery</span></div>

<div><span class="separator">Issue Description: The order was shipped from our side on Sep 22, 2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span></div>

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<div style="margin-top:0px;margin-bottom:1rem"><span class="separator">Thank You,<br>
Centrepoint Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4929537