Subject: New Reply Received - My Account
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Oct 2022 19:13:53 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  My Account  Ticket comment <div>Dear Team,</div>
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<div>Kindly delete the shukran card number 1800000458639684 on my account because it is not my shukran card that im using.<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId6e7554a0-3993-474e-a477-1466881ebe76" class="inline-image-global inlined-image-cid-6e7554a0-3993-474e-a477-1466881ebe76" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTg2MDUxNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oxufhOZPQXqaFQq96C_wW1vAxuVZb1zp1KLhRxWWpxw" data-id="2044001860515" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Oct 8, 2022 at 9:12, [email-masked]</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7888856983"><div>
<div class="yiv7888856983yahoo-compose-assist-image-card yiv7888856983ymail-android-inline-img-container yiv7888856983ymail-card">
<img id="yiv7888856983ymail_attachmentId56c5153a-2476-449d-aa3f-feba258d5655" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTg2MDUxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PkzyN7esMSRrXlcRogiqLSE-gWpgW7H6piy1-SGc8HI" data-id="2044001860517" style="width:100%;max-width:800px" class="yiv7888856983inline-image-global yiv7888856983inlined-image-cid-56c5153a-2476-449d-aa3f-feba258d5655"><br>
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<img id="yiv7888856983ymail_attachmentId7de7493b-8714-4844-8c68-04b850980c8e" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTg2MDUxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XINu8IPQInHbOls8I56J0c3pqqXzm9c9hcBzacP3Iig" data-id="2044001860516" style="width:100%;max-width:800px" class="yiv7888856983inline-image-global yiv7888856983inlined-image-cid-7de7493b-8714-4844-8c68-04b850980c8e"><br>
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<br><br><br><br><div id="yiv7888856983ymail_android_signature"><a rel="noreferrer" id="yiv7888856983ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv7888856983yqt31800" class="yiv7888856983yqt1993501099"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Sat, Oct 8, 2022 at 3:13, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv7888856983"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Jonalyn,<br><br>Thank you for getting in touch with us.<br><br>We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed. <br><br>Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:<br><br>1- Log in your account.<br>2- Go to My account &gt; Shukran &gt; Link your account here.<br>3- Follow the provided steps on the webpage<br><br>We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.<br><br>If you face any issue while linking your Shukran account then please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.<br><br>
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<div dir="ltr"><div style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Max </span>Support Team</div></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4974778