Subject: Ticket Assigned - Conversation with sajna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 17:39:56 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sajna sajna                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi sajna, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564941748            09:24 PM, 05th Oct                   Mohammed                    Hi Sajna, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:25 PM, 05th Oct                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:25 PM, 05th Oct                     sajna                    Dear I want to return one item can I got to your store and exchange it?           09:25 PM, 05th Oct                   Mohammed                   Please confirm if you are contacting regarding the following order number:9588755444           09:27 PM, 05th Oct                     sajna                    Yes           09:28 PM, 05th Oct                   Mohammed                   Yes you can return the item to store.           09:29 PM, 05th Oct                   Mohammed                   Is there anything else may I assist you?           09:29 PM, 05th Oct                     sajna                    Dear I want to return one item can I got to your store and exchange it?           09:30 PM, 05th Oct                   Mohammed                   We are sorry we do not have exchange for max item           09:30 PM, 05th Oct                   Mohammed                   Can i create a return request for you?           09:30 PM, 05th Oct                   Mohammed                   Hi Sajna, I'm not getting a response from you. Are we still connected?           09:34 PM, 05th Oct                   Mohammed                   Hi Sajna, I have not received a response from you still, please confirm if we are still connected?           09:37 PM, 05th Oct                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:39 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966668