Subject: Ticket Assigned - RE: Your order invoice is attached
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 14:50:55 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Your order invoice is attached Dear Support,

As per phone discussion, I received a product with a broken zipper:

In addition, two of the long sleeve shirts from my order, the size does not match the size chart in your website.

All short sleeve and long sleeve shirts are XL which has the same size in your size chart, however, there is major difference in sizes in long sleeve and short sleeve shirts.

I would like to issue a return on both long sleeve shirts as soon as your system is updated with my order.

Sadly, this is the first order for me and your support process is really complicated and giving me an indication to not order again from this website.

Best Regards,
Khaled

From: Splash Fashions<mailto:[email-masked]>
Sent: Sunday, October 2, 2022 5:18 PM
To: Khaled Abdulla<mailto:[email-masked]>
Subject: Your order invoice is attached

Invoice for Order number 7388591368

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Hi Khaled Abdulla,

Thank you for shopping with us. We hope you enjoy what you've bought.
Your order invoice is attached with this email.
Feel free to get in touch with us if you need any further assistance.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4950460