Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 23:58:36 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  ahmed Bot:  Hi ahmed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I want ask about shukran account Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi ahmed, what do you need help with? Customer:  ?Store Location Bot:    Looking for a  Centrepoint Stores near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971521281196            03:43 AM, 02st Oct                   Mohammed                    Hi Ahmed, thank you for contacting us. I'm Mohammed .I will be happy to help you.           03:47 AM, 02st Oct                   Mohammed                   Could you please share your order number so that I can assist you further?           03:48 AM, 02st Oct                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           03:50 AM, 02st Oct                   Mohammed                   Hi , I have not received a response from you still, please confirm if we are still connected?           03:53 AM, 02st Oct                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:58 AM, 02st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4947529