Subject: Ticket Assigned - Conversation with sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 21:53:41 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sara sara                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sara Bot:  Hi sara, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97366993063            01:42 AM, 02st Oct                     sara                    Thank you           01:42 AM, 02st Oct                   Mohammed                    Hi Sara, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:43 AM, 02st Oct                     sara                    Hi           01:44 AM, 02st Oct                     sara                    I receive my order and i want to return 1 item           01:44 AM, 02st Oct                     sara                    But i cant because still show me in process           01:44 AM, 02st Oct                     sara                    Please can you make it for me so i can return           01:45 AM, 02st Oct                   Mohammed                   Could you please share your order number so that I can assist you further?           01:46 AM, 02st Oct                     sara                    Wait           01:46 AM, 02st Oct                     sara                    7387960947           01:47 AM, 02st Oct                   Mohammed                   Could you share the item name that we can create a return request for you.           01:48 AM, 02st Oct                     sara                    I order 3 items 2 shoes and 1 gray pant           01:49 AM, 02st Oct                     sara                    I want to return the gray pant           01:49 AM, 02st Oct                   Mohammed                   Return request created           01:51 AM, 02st Oct                   Mohammed                   Is there anything else may I assist you?           01:51 AM, 02st Oct                     sara                    Thnk you           01:51 AM, 02st Oct                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:52 AM, 02st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4947401