Subject: Ticket Assigned - Conversation with Mohamed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Sep 2022 18:22:10 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohamed Mohamed                    hey I just placed an order but I wanted to use my credit but it didn't show the option so what do I do I don't want to pay for the full order cuz I already have credit available the order number is 2109690448           10:06 PM, 30th Sep                   Mohammed                    Hi Mohamed, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:08 PM, 30th Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:08 PM, 30th Sep                     Mohamed                    ok           10:08 PM, 30th Sep                   Mohammed                   Is there anything else may I assist you?           10:11 PM, 30th Sep                   Mohammed                   Please ignore last massage           10:11 PM, 30th Sep                     Mohamed                    is the credit activated?           10:11 PM, 30th Sep                     Mohamed                    ok           10:11 PM, 30th Sep                   Mohammed                   Yes you have 567.0 in your account           10:14 PM, 30th Sep                     Mohamed                    I know I want to use them on my very recent order           10:14 PM, 30th Sep                     Mohamed                    I just placed the order and I want to activate the credit           10:15 PM, 30th Sep                   Mohammed                   Please place the order again as we can not do anything on that and cancel your last order           10:17 PM, 30th Sep                     Mohamed                    Ok but there is no option for me in the end to use my credit           10:19 PM, 30th Sep                   Mohammed                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           10:20 PM, 30th Sep                     Mohamed                    Ok           10:20 PM, 30th Sep                   Mohammed                   Is there anything else may I assist you?           10:20 PM, 30th Sep                     Mohamed                    no           10:20 PM, 30th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:21 PM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4942619