Subject: Ticket Assigned - Conversation with Mohsin Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 23:04:59 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohsin Khan Mohsin Khan                    Hi I ordered one pair women boot for my wife as a guest I actually ordered a wrong boots so I would like to return it what will I do now bacause now I didn’t find my order history even I downloaded your app but there is no order history what will I do ?           02:54 AM, 29th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:54 AM, 29th Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:54 AM, 29th Sep                     Mohsin Khan                    1           02:54 AM, 29th Sep                   Centrepoint UAE whatsapp bot                    Hello Mohsin Khan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:54 AM, 29th Sep                     Mohsin Khan                    2           02:54 AM, 29th Sep                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:54 AM, 29th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:54 AM, 29th Sep                     Mohsin Khan                    2           02:54 AM, 29th Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:54 AM, 29th Sep                     Mohsin Khan                    1           02:54 AM, 29th Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:55 AM, 29th Sep                     Mohsin Khan                    [email-masked]           02:55 AM, 29th Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:55 AM, 29th Sep                   Mohammed                    Hi Mohsin, thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:56 AM, 29th Sep                     Mohsin Khan                    Hi Mohammed           02:57 AM, 29th Sep                     Mohsin Khan                    Hi I ordered one pair women boot for my wife as a guest I actually ordered a wrong boots so I would like to return it what will I do now bacause now I didn’t find my order history even I downloaded your app but there is no order history what will I do ?           02:57 AM, 29th Sep                     Mohsin Khan                    ?           02:58 AM, 29th Sep                   Mohammed                   Please confirm if you are contacting regarding the following order number:9588084745           02:58 AM, 29th Sep                     Mohsin Khan                    Yes           02:59 AM, 29th Sep                   Mohammed                   Can i create a return request for the item?           03:00 AM, 29th Sep                     Mohsin Khan                    Yes please ??           03:00 AM, 29th Sep                   Mohammed                   Return request created           03:03 AM, 29th Sep                   Mohammed                   Tracking number RP092922000503           03:03 AM, 29th Sep                   Mohammed                   https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&utm_source=           03:04 AM, 29th Sep                     Mohsin Khan                    Thankyou so much Mohammed           03:04 AM, 29th Sep                   Mohammed                   Is there anything else may I assist you?           03:04 AM, 29th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:04 AM, 29th Sep                     Mohsin Khan                    You too           03:04 AM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4935299